We are currently serving customers within the United States and Canada only. All orders are shipped from our U.S. warehouse located at:
Shipping Policy
Thank you for shopping with the vSeeBox Official Store.
12320 4th Street, Dock #14 & #15
Rancho Cucamonga, CA 91730
Shipping Carriers
We ship via UPS or FedEx, depending on your location and package size.
Order Processing
-
Orders placed before 6:00 PM (PST), Monday to Friday, will be shipped the same day.
-
Orders placed after 6:00 PM, on weekends, or holidays will be shipped on the next business day.
Holiday Shipping Notice
Please note that during U.S. federal holidays, our warehouse may be closed or operate on reduced hours. Orders placed during these times may experience slight delays. We appreciate your patience and understanding.
Estimated Delivery Time
-
United States: 1–5 business days
-
Canada: 2–7 business days
Total estimated delivery time:
-
United States: 0–1 day processing + 1–5 days transit = 1–6 business days
-
Canada: 0–1 day processing + 2–7 days transit = 2–8 business days
Delivery times may vary slightly depending on your exact location and carrier operations.
Customs Duties & Taxes
-
United States: No customs duties or import taxes. Sales tax will be calculated at checkout according to state laws.
-
Canada: Orders may be subject to customs duties, import taxes, or clearance fees, which are borne by the customer. These fees are not included in the product price or shipping cost, and the exact amount is determined by Canadian customs.
No hidden fees are charged. Only the product price, shipping fee, and applicable taxes displayed at checkout will be charged.
Shipping Rates
-
Free Shipping for orders over $50
-
$10 flat shipping fee for orders under $50
Returns & Exchanges
For return and exchange information, please refer to our Return Policy.
If you have any questions, please don’t hesitate to contact us. We’re here to help!