Problems and solutions of vSeebox channel maintenance not working

I've gotten a lot of vSeebox questions from customers today:
1. Why is my vSeebox channel under maintenance? How long can it be used normally?
2. my vSeebox doesn't work, Heat Live is down.
3.We are trying to get our Veebox working. Every channel we go to is showing undergoing maintenance & stays on channel 322

vSeebox Maintenance
Heat Live Maintenance

Question Answers and Solutions:
The reason for this is that the vSeebox is under maintenance and update, which may take several days to solve. Please wait patiently for the repair to be completed. The following are tentative solutions: backup TV fixed, please use the backup TV to watch live first, we are still deploying heat live system.
Summary: This update and maintenance of vSeebox has caused all channels to fail to work. We are very sorry for the inconvenience. We will solve the maintenance problem as soon as possible. Please wait patiently for the repair to be completed.

[7.1 5:30AM EDT] New Heat Live system deployed. We are pleased to inform you that all services have now returned to normal.

Sorry for all inconvenience caused and thank you for your support.

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